SPA & WELLNESS MANAGER

Job description

Company Description

Being located in the heart of Impact Muang Thong Thani, The largest exhibition and convention center in Thailand. A unified venue offering a multiplicity of events with modern facilities in usable indoor space over 140,000 square meters, comprising a variety of venue sizes to meet all kinds of event requirements. Novotel Bangkok Impact is part of this impressive complex. Moreover, The IMPACT Exhibition and Convention Centre is a five-minute walk from the hotel.

This contemporary 4-star hotel in Bangkok has over 380 spacious rooms and suites. Novotel Bangkok Impact offers functional facilities and services for all guests. Including a swimming pool, fitness center, laundry service, etc. Whether working, traveling, or searching for a place to relax. We are at your service.
 

Job Description

We are looking for a dynamic and experienced Spa and Wellness Manager to lead our operations, ensuring outstanding service and an unforgettable guest experience. 
This role requires a blend of leadership, creativity, and business insight to maintain and elevate our spa's reputation as a premier wellness destination.
Key responsibilities include providing a warm and seamless experience for every guest, addressing and resolving client feedback promptly and professionally, and creating engaging promotions, wellness packages, and seasonal offerings. You will also be tasked with monitoring performance metrics and meeting financial objectives.
 

Qualifications

·  A minimum of 3 years of experience in spa and wellness management within the hotel industry.
·  Strong leadership and interpersonal skills to inspire and manage a high-performing team.
·  Comprehensive knowledge of spa services, treatments, and the latest wellness trends.
·  Exceptional organizational and problem-solving abilities to ensure smooth operations.
·  Certification in spa management or a related field is highly desirable.
 

Additional Information

Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor’s learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.