SPA MANAGER

Job description

Company Description

Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the context of a historic locale. Sofitel Legend Casco Viejo offers an intimate ambiance, outstanding facilities along with a wide range of bespoke services.

Job Description

·  Como Gerente de Spa, serás responsable de garantizar que proporcionemos el más alto nivel de experiencia a nuestros huéspedes durante su viaje de bienestar. 
·  Conocer y aplicar los estándares de servicio y calidad establecidos en el manual de procedimientos de la empresa.
·  Implementar y monitorear estrategias de ventas adicionales para maximizar los ingresos operativos del spa.
·  Asegurar una experiencia excepcional para los huéspedes a través de un servicio personalizado y atención al detalle.

Qualifications

·  Conocimientos en sistemas de gestión como Opera, POS, Book4Time y MS Office, con especial énfasis en Excel.
·  Experiencia previa en la gestión de bienestar en hoteles de lujo.
·  Capacidad para realizar el seguimiento de los programas de auditoría de calidad, así como de las plataformas de gestión de revisiones en línea.
·  Dominio completo del idioma inglés.
·  Conocimientos en técnicas de tratamientos terapéuticos.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS