Spa Concierge

Job description

Company Description

Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today!

Job Description

Luxury and tranquility in an authentic setting await our Owners and Guests at the Himmel Spa. As a Spa Concierge you will offer our Guests a professional and personalized spa experience. The expertise and attention to detail you provide during the booking process and behind the scenes will ensure our guests have a memory to share.  

What is in it for you:

·  Wonderful work-life balance with access to the outdoors steps away from the lodge.
·  Incredible team culture with many engagement opportunities. A place to feel appreciated.
·  Seasonal employment. Job attached off-seasons.
·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

·  Be knowledgeable about all Spa treatment offerings and book Owners and Guests for their services.
·  Assist in the operation of the Spa department including opening and/or closing the Spa daily.
·  Sell retail spa products and assist Owners and Guests with the use of the sauna, steam, whirlpool, etc.
·  Maintain the spa facilities, including locker rooms, in peak sanitary condition at all times and report any equipment deficiencies  
·  Follow departmental, safety, and sanitation policies and procedures

Qualifications

·  Schedule flexibility is required including weekend and holiday shifts, as well as shifts that may end at 8pm.
·  Detail-oriented with excellent communication and organizational skills  
·  Strong interpersonal and problem solving abilities  
·  Highly responsible & reliable, able to work independently under limited direct supervision
·  Ability to focus attention on guest needs, remaining professional, calm, and courteous at all times  
·  Previous Spa or Hospitality experience preferred  
·  CPR and First Aid certification preferred  
·  Physical Aspects of Position (includes but are not limited to): Frequent standing and walking throughout shift, occasional lifting and carrying up to 20 lbs, frequent bending, kneeling, pushing, pulling, and occasional ascending or descending ladders, stairs and ramps.

Additional Information

Visa Requirements:  Applicants must be legally eligible to work in the USA.

Starting hourly wage:  $20.02/hr

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.