Senior Sales Manager - Mumbai

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

Sales Management

·  Achieve daily targeted number of sales calls with effectiveness
·  Develop business leads for the Hotel on a weekly basis
·  Prepare monthly list of accounts to penetrate for the following month
·  Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
·  Prepare monthly action plan for main market segment
·  Perform monthly review account profile on room nights production and average rate
·  Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
·  Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
·  Update management on VIP arrivals, meet and greet accordingly
·  Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
·  Conduct negotiations to achieve the best profit and rates for the Hotel
·  Attend hotel clients and local community business events to network and maintain high visibility
·  Update Director of Sales/ Director of Sales & Marketing on market trends and business leads

Team Management

·  Interview, select and recruit direct reports
·  Identify and develop team members with potential
·  Conduct performance review with the team
·  Constantly monitor team members’ appearance, attitude and degree of professionalism
·  Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

·  Attend all briefings, meetings and trainings as assigned by management
·  Maintain a high standard of personal appearance and hygiene at all times
·  Be aware of the hotel fire & life safety/emergency procedures
·  Perform other reasonable duties assigned by the assigned by the Management

Qualifications

·  Degree/Diploma in Tourism / Hospitality Management / Events Management
·  Minimum 2 year of experience in a similar capacity
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.