Senior Event Services Manager

Job description

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Job Description

Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team!

What you will be doing:

·  Primary focus for this role will entail servicing all Local Events (Gala's, Weddings, Fundraisers, Day Meetings) with the opportunity to assist the corporate event programs
·  Organize VIP convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food and beverage, and audio visual. 
·  Create detailed floor plans, resumes, and banquet event orders for seamless execution of programs.
·  Conduct memorable pre-planning tours, pre/post pre-conferences, and tastings.
·  Engage and encourage team members by being a role model 
·  Establish and maintain rapport with all clientele and internal hoteliers
·  Flexible Schedule which includes working on weekends required for this role

What is in it for you:

·  Paid time off 
·  Medical, Dental and Vision Insurance, 401K 
·  Complimentary shift meal 
·  Employee benefit card offering discounted rates in Accor worldwide 
·  Learning programs through our Academies and Educational Assistance for further development 
·  Opportunity to develop your talent and grow within your property and across the world! 
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Qualifications

Your experience and skills include:

·  3+ years of hotel event planning experience preferred.
·  Hospitality Business degree preferred. 
·  Able to work in high-pressure environment.
·  Creative and passionate about events and customer service
·  Excellent interpersonal and communication skills; a team player

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V