Security Ambassador

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

Security Operation

·  Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts:
·  Security Control Room Duty;
·  Lobby Duty;
·  Loading Bay;
·  Patrolling or Observation Duty;
·  Back of House;
·  VIP Parking;
·  Or at any position where operations in Security field will benefit
·  Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
·  Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
·  Coordinate with various departments and government agencies on routine matters and during emergency
·  Monitor back of house areas with particular attention to unauthorized entry and exit points
·  Maintains records in respective Log Books for future reference
·  Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
·  Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
·  Ensure the cleanliness of Hotel Security Room and the surrounding areas

Other Responsibilities

·  Be fully conversant with hotel fire & life safety/emergency procedures
·  Comply with hotel and department policies and procedures at all times
·  Attend all briefings, meetings and trainings as assigned by management
·  Report for duty on time wearing clean and complete uniform at all times
·  Maintain a high standard of personal appearance and hygiene at all times
·  Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

·  Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
·  Minimum 1 year of relevant experience in a similar capacity
·  Good reading, writing and oral proficiency in English language
·  No criminal record

Additional Information

·  Bachelor’s degree in Hospitality Management or related field preferred.
·  Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
·  Excellent communication and interpersonal skills.
·  Strong organizational skills and attention to detail.
·  Ability to multitask and remain calm under pressure.
·  Knowledge of the local area and its attractions is a plus.
·  Proficient in Microsoft Office Suite and property management systems.