Sales Manager JSO

Job description

Company Description

Novotel Makassar Grand Shayla

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

·  Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales  budget, forecasts and other reports as directed/required
·  Analyze monthly P&L and month-end reports, identify deviation from business plan goals
·  Work with Finance and team in preparation and management of the department’s budget and financial forecasts
·  Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
·  Conduct daily briefing with department on current key activities
·  Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the resort
·  Survey, review and analyze competition, customer needs and comments in order to be proactive and adapt with business intelligence
·  Determine the effectiveness of existing programs and develop new strategies
·  Manage/direct all advertising, public relations and promotional activities
·  Actively participates in sales presentations, property tours and customer meetings
·  Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
·  Participate in community and professional organizations to maintain high visibility and promote a positive image

Qualifications

Knowledge and Experience

·  Diploma in Tourism / Hospitality Management
·  Minimum of 2 years of experience in a similar capacity with proven track records
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in Microsoft Office application, especially MS Outlook, Excel, Word & PowerPoint

Competencies

·  Strong leadership, interpersonal and training skills
·  Good communication and customer contact skills
·  Service oriented with an eye for details
·  Ability to work well in stressful & high-pressure situations
·  A team player & builder
·  A motivator & self-starter
·  Well-presented and professionally groomed at all times

Additional Information

·  Possess skills of leadership, developing, strategic thinking, problem solver. 
·  Excellent communication.
·  Results and service oriented with an eye for details.
·  Ability to multi-task, work well in stressful & high-pressure situations.
·  A team player & builder.
·  A motivator & self-starter.
·  Well-presented and always professionally groomed.