Sales Manager
Spac, ALBANIA Sales
Job description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description
· To be totally familiar with hotel products, rates, and promotions at all times.
· Maintain up to date understanding of company products and rates and involvement in cross selling of these when required
· Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates.
· Provide ongoing market intelligence by monitoring business sources and segments
· Represent hotel at trade fairs, functions and other related events as directed.
· Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
· Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
· Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
· Service needs of customers by attending to all requests promptly within 24 hours.
· Assist the DOS in pursuing new market segments to secure sales and prepare proposals for consideration
· Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
· Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
· Positive communication of the hotel image to existing and potential customers.
· Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
· Handle guest and employee inquiries in a courteous and efficient manner.
· Maximize occupancy and average rate of hotel through creative and selective selling.
· Accurately report the month-end, year-to-date room night and revenue accounts to the DOS, for revenue increasing opportunities and possible action plans.
· Report on trends in the industry and local markets.
· Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
· Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
· Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.
Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that
Qualifications
· Minimum of 1-2 years of experience in a similar capacity.
· Previous experience managing, leading and building Sales teams.
· Ability to analyse sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies.