Sales Manager

Job description

Company Description

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

 

Job Description

Prime Function:                                   

·  Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
·  Establish and maintain relationships with all the current and prospective customers.
·  Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by  Grand Mercure Bangalore .
·  Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
·  Plan & initiate action plan to approach and secure new business for the organization.
·  Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

Sales & Marketing Planning

·  Assist the Director of Sales, in the development of the Strategic Sales Plan for the segments.
·  Ensure to achieve objectives established in the Organization’s Strategic Plan. 

People Management

·  Establish and maintain seamless co-ordination & co-operation with all departments of  Grand Mercure Bangalore .
·  To ensure maximum cooperation, productivity, and guest service.
·  Develop and maintain effective relationships with all the departments.
·  Respond to queries by resolving issues in a timely and efficient manner.
·  Ensure that the team has been trained for all safety provisions.
·  Ensure that all personnel are kept well informed of department’s objectives and policies.
·  Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

·  Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

·  Identify prospects for sales deals within targeted markets of the assigned area segment and also prepare and conduct sales presentations for them.
·  Ensure to report regularly to the Associate Director of Sales on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
·  Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
·  Contribute to increase in business volume.
·  Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal,  periodically take necessary corrective action