Sales Executive ( Jakarta Sales Office)

Job description

Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

This position is responsible for the Sales & Marketing Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.

You will:

·  Handle incoming event leads professionally through all channels. 
·  Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
·  Coordinate and host familiarisation and site inspections.
·  Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
·  Update and maintain accurate account profiles in the database systems.
·  Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
·  Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
·  Fully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contracts
·  Update management on VIP arrivals, meet and greet accordingly
·  Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
·  Conduct negotiations to achieve the best profit and rates for the Hotel
·  Attend hotel clients and local community business events to network and maintain high visibility

Qualifications

·  Minimum of 2 years of experience in a similar capacity with proven track records
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in Microsoft Office application, especially MS Outlook, Excel, Word & PowerPoint
·  Strong leadership, interpersonal and training skills
·  Good communication and customer contact skills
·  Service oriented with an eye for details
·  Ability to work well in stressful & high-pressure situations
·  A team player & builder
·  A motivator & self-starter
·  Well-presented and professionally groomed at all times