Sales Executive – Europe, Rixos & AIC, GCC Region

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Job Purpose

Support the development of business from European source markets for the Rixos Hotels & All-Inclusive Collection portfolio in the GCC region. The role focuses on account servicing, prospecting, sales coordination and follow-up to increase brand visibility, generate qualified enquiries and achieve assigned sales targets.

Key Responsibilities

·  Identify prospective tour operators, travel agencies, wholesalers and other relevant partners across assigned European markets.
·  Maintain relationships with existing accounts through regular communication, product updates and sales follow-up.
·  Promote the portfolio’s hotels, facilities, experiences and offers, matching recommendations to each partner’s requirements.
·  Conduct sales calls and virtual presentations, and participate in sales visits under the direction of the regional sales lead.
·  Prepare proposals, presentations and account materials, ensuring accuracy and alignment with approved commercial terms.
·  Coordinate enquiries with hotel Sales, Reservations and Revenue Management teams, following up from initial request through to conversion.
·  Support contracting, rate loading checks and distribution of approved offers to relevant partners.
·  Assist in organising familiarisation trips, hotel inspections, roadshows and trade exhibition participation.
·  Monitor account production, booking trends and outstanding enquiries, highlighting opportunities and shortfalls.
·  Research competitor activity, travel trends and potential new business sources within assigned markets.
·  Maintain accurate account profiles, contact records, sales activities and opportunities in the designated CRM system.
·  Prepare regular activity reports and contribute to market updates and sales action plans.
·  Support cross-selling across the GCC portfolio and coordinate opportunities with relevant hotel teams.
·  Follow company approval procedures for rates, contracts, complimentary stays and other commercial commitments.

Qualifications

·  Bachelor’s degree or diploma in Hospitality, Business, Marketing or a related field preferred.
·  One to three years of experience in hotel sales, travel trade sales or a similar commercial role.
·  Exposure to European leisure markets and the GCC hospitality sector is an advantage.
·  Understanding of hotel distribution channels and tour operator and travel agency business.
·  Proficiency in Microsoft Office; familiarity with CRM and hotel sales systems is an advantage.
·  Fluent English; an additional European language is an advantage.
·  Willingness to travel internationally as required.