Sales Coordinator
Santa Monica, USA
Job description
Company Description
Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.
What is in it for you:
· Employee benefit card offering discounted rates in Accor worldwide for you and your family
· Learning programs through our Academies designed to sharpen your skills
· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
· Career development opportunities with national and international promotion opportunities. The sky is your limit
· Pay Rate: $31.50 USD per hour
Job Description
Reporting to the Director of Corporate Sales and Director of Leisure Sales, responsibilities and essential job functions include but are not limited to the following:
· Communicates client preferences to cross-departmental teams
· Review and action any special arrangements
· Prepare sales-related documents throughout the sales process
· Prompt response to internal and external guests’ inquiries
· Perform sites of the property
· File all internal and external events event bookings and include all required information for file creation and applicable maintenance
· Assist with incoming phone calls and emails to the Corporate and Leisure Office, qualify the inquiry and distribute
· Complete reservations for travel agent rates, complimentary stays and site inspections
· Cultivate and maintain relationships with clients and travel agency partners
· Attend department and other property meetings as required
· Greet and assist VIP clients and industry guest when visiting the property
Qualifications
· Previous Sales experience required; luxury hotel experience preferred
· Computer literate in Microsoft Window applications and/or relevant computer applications required
· Experience with Opera Cloud and Microsoft Office preferred
· Ability to multi-task and work under pressure
· Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
· Proven command of the English language, both oral and written. Excellent telephone etiquette. Proficient skills in proofreading and editing
· Managing budgets, schedules and reports
· A team player who enjoys contact with clients and general public
Additional Information
All your information will be kept confidential according to EEO guidelines.