Sales Coordinator

Job description

Company Description

HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand.

The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches.

The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

Job Description

General Responsibilities

·  Effectively utilises software applications and communication tools that are used to facilitate the collection and cataloguing of market information for the purposes of generating sales leads and sales
·  Effectively manages processes and systems that enable Sales to be generated and guests to be comfortably accommodated to the highest standards of the hotel
·  Effectively utilises property management software and tools to monitor the preferences of Hotel Guests and works to produce appropriate Sales and Promotional strategies
·  Ensures that all enquiries are responded to, that accurate quotations are generated and sent to clients within the specified time frame
·  Ensures that all Revenue Reports, Daily Pick-Up reports, Sales Activity, Strategy Adjustment reports are accurately produced with the specific time frame
·  Takes responsibility for the performance of the Sales functions of the hotel
·  Attends trade shows and Sales events to Showcase the Group to the Market
·  Ensure that annual planner is kept up to date re sales meeting minutes  Assist with travel arrangements
·   Provide administrative support on a one-to -one basis.
·  Assist managers to make the best use of their time by dealing with administrative tasks
·   Liaise with clients, suppliers and other staff
·  Devise and maintain office systems, including data management, filing, etc.
·    Arrange travel and accommodation and, occasionally, travel with the manager to provide general assistance during presentation
·  Comply with company safety regulations, rules, policies, and procedures at all times.
·   Familiarise yourself with the company vision and values which link to our model of desired behaviours that we expect all employees to display.
·   Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
·   Ability to work as part of a diverse team with colleagues from different viewpoints, cultures, and countries

 

 

Customer Specific Responsibilities

·  Ensure world-class service is delivered to the Guest, by collaborating with the 3rd Party Distributors on all matters impacting Bookings and the Guest Service provision
·  Together with the relevant teams and specialists, ensures that policies, processes and standards directly affecting the Guests do reflect their safety, security concerns and preferences
·  Assists with the implementation and monitoring of processes and systems that ensure the highest levels of confidentiality and security of information

 

People Specific Responsibilities

·  Supports an environment that contributes to positive employee engagement and commitment to the job
·  Promote and maintain compliance and awareness of health, safety and security issues in accordance with applicable legislation and best practice

 

Finance Specific Responsibilities

·  Works to ensure that REVPAR targets are consistently achieved or surpassed.
·  Looks for opportunities to prevent damage of equipment and reduce the consumption of stock without affecting quality
·  Works to ensure that Sales, Up/Cross-sell targets are consistently achieved
·  Helps to reduce the cost of distribution by finding new less expensive means of delivering business

Qualifications

·  3 Years of experience in the Sales operations of a luxury hotel
·  Proficient user of OPERA
·  Proficient in the application of Up-Sell and Cross-Sell strategies
·  Hospitality Management Qualification or relevant prior experience.
·  Extensive Background in Sales

Additional Information

What awaits you...

·  The opportunity to join an international and innovative and fast-growing group.
·  The ability to challenge the norm and work in an environment that is both creative and rewarding.
·  Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
·  A competitive package and plenty of development opportunities.
·  Should you not receive any feedback within 2 weeks, please consider your application unsuccessful