Room Service Order Taker

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

·  Update white board daily (AM).
·  Complete knowledge of menus, and up-to-date information about specialities and menus.
·  Regular check with culinary team for non availability items.
·  Answer all phone calls promptly and efficiently, using the correct greeting.
·  Carry out correct order taking procedures with recommendations to the guest.
·  The ability to maintain a clean, neat and orderly order taker cabin throughout service.
·  Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
·  Reporting of any guest comments to the superior, completing guest preference sheet.
·  Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
·  Will write beverage storeroom requisition for approval by IRD Manager.
·  To communicate to both internal and external customers in a polite, courteous and constructive manner.
·  Learning of safety, sanitation and hygiene policies.
·  Participation in internal training and necessary meetings.
·  To maintain good working relationship with own colleagues, and all other departments.
·  Report to manager any kinds of deviation from set standard and procedures.
·  To ensure amenities are send to the room in according rooming list standard.
·  Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operation.

Qualifications

Your personality counts more than your CV …

·  You’ve gained management experience in a similar role, and can speak English fluently
·  You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky
·  You’re passionate about good food and drinks, and enjoy discovering new concepts
·  You’re a doer – and even if you do it wrong sometimes, you openly admit it
·  You’re not just bringing your abilities, but also your character

Additional Information

Additional Information

What’s in it for you …

·  Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
·  Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
·  Benefit from great offers from our numerous cooperation partners
·  Be part of our hilarious staff parties and much more...