Room Attendant

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a dedicated and friendly Room Attendant to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and presentation in our guest rooms and public areas.

·  Clean and tidy guest rooms, including making beds, dusting surfaces, vacuuming carpets, and mopping floors
·  Replenish guest amenities, such as toiletries, towels, and minibar items
·  Ensure all rooms meet our exacting standards before guest check-in
·  Respond promptly and courteously to guest requests and concerns
·  Report any maintenance issues or lost property to the appropriate department
·  Maintain the cleanliness and organisation of housekeeping storage areas
·  Adhere to all health and safety guidelines, including proper handling of cleaning chemicals
·  Collaborate with other departments to ensure seamless guest experiences
·  Assist in deep cleaning projects and special requests as needed

Qualifications

·  Strong passion for the hospitality industry and commitment to guest satisfaction
·  Excellent attention to detail and high standards of cleanliness
·  Basic English language skills for communicating with guests and colleagues
·  Outstanding interpersonal and communication abilities
·  Team player with a positive attitude and willingness to assist others
·  Flexibility to work varying shifts, including weekends and public holidays
·  Physical stamina to perform cleaning tasks and make beds throughout the day
·  Ability to remain calm and courteous in all situations
·  Time management skills and efficiency in completing tasks
·  Knowledge of cleaning products and procedures (training will be provided)
·  Previous experience in housekeeping or a similar role is advantageous but not required
·  Ability to maintain confidentiality and respect guests' privacy at all times

Additional Information

What awaits you...

·  The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
·  The ability to challenge the norm and work in an environment that is both creative and rewarding.
·  Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
·  A competitive package and plenty of development opportunities.