Room Attendant

Job description

Key tasks

LOOKING TO CHANGE THE GAME?

Pullman Auckland is looking for talented and passionate housekeeping professionals wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Hospitality will always be about experiences and connecting with people. As a Room Attendant, you are more than housekeeping extraordinaire- you are guest obsessed. Through your exemplary, professional and welcoming attitude you will embody the essence, style and spirit of the Pullman brand at all times. Working closely with all departments, you create a place for our global nomads to feel accomplished and energized, as well as facilitate meaningful and interesting interactions for them while on the road.

PLAY TO YOUR STRENGTHS

As a Room Attendant, your primary responsibilities will include:

Servicing and cleaning guest rooms
Re-stocking and maintaining the housekeeping trolley
Following correct procedures for all lost property items.
Notifying all maintenance problems, and damaged equipment and missing items immediately.

THE PERKS

AccorHotels isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few:

Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts

Does this sound like you? Apply now and help make Pullman Auckland an exciting and innovative place to be.

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

REAL PLACE, REAL PEOPLE

To be successful in your application, you must exhibit the following qualities:

Be amazing. You will have an outgoing personality with genuine passion for Hospitality and customer service
Be flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster
Be driven. You are all about quality and presentation and you have the desire to progress in hospitality
Show initiative. You are approachable team player and you can think outside of the box
Be a juggler. You are able to manage multiple tasks at any given time

Whilst talent and attitude are our primary requirements, you also have:

Experience in a busy 4-5 star hotel environment
Passion for providing unparalleled levels of service
The right to work in New Zealand
Fluent in English
Exceptional grooming and articulate in communication