Riviera 31 Bartender (Part-time)

Job description

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you.

Job Description

Riviera 31 Bartender (PT)

Create memorable mixology. Here you can indulge your curiosity and passion for different flavours and 
ingredients. Extending your knowledge of cocktails, spirits and beers, you can delight guests with new 
taste experiences. And you can take pride in serving the drinks they know, just the way they love them. With 
every perfect serve, the more you can enjoy each day. 

Primary Duties: 

Must be flexible towards duties and follow upper management and supervisors instruction’s 

Must work following proper steps to ensure compliance with local Health Department Authority 

Verify stations and bar condition prior to opening of the bar (end cap bar or Riviera 31) 

Perform pre-and post-shift work including cleaning/reset and any other side duties requested 

Complete the check list with the manager in charge ensuring that side duties are complete accordingly 

Perform Additional side work duties according to side work schedules/checklists 

Take orders, enter it into the P.O.S system 

Produce and service any items ordered by the guest within a timely manner 

Gladly return to the guests table with any additionally requested foods or beverages to increase guest comfort and satisfaction inside the bar, library or end cap cabanas. 

Be proactive and respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. 

Perform the service of alcohol ensuring compliance with the Californian liquor license and regulations 

Ensure that the guest check entered in the P.O.S is accurate prior delivering it 

Seek and deliver Cousu Main service for our guests 

Be familiar with the credit card holding process if a guest is opening a tab

Close the checks according guests payment process (cash, credit card or other forms) for the section allocated 

Bartender is responsible to get proper payment form from guests 

Bartender is responsible in case of bank or cash drop shortage at shift closure 

Must be able to inform the guests towards the food & beverage offer and explain all menu items and methods of cooking/preparation to the customers as requested. 

Bartender must maintain a safe work environment at all time 

Must be able to inform guests towards events, talents according schedule or events 

Usage of upselling techniques in order to optimize the revenue by increasing the average check 

Complete closing paperwork and report, tipping and cash drop as per the policy in place at the hotel 

Good knowledge of the food waste triage  

Usage and knowledge of the ORCA machine handling food waste coming from the guests and left over on the trays or trolleys 

Report any equipment malfunction or maintenance need (i.e. fridges, coolers, toaster or any others) 

Participate in training classes regarding safety, security, department procedures and service guidelines. Comply with all safety and security practices, policies, and procedures. 

Communicate with everyone using clear and professional language; answer telephones using appropriate manner

Develop and maintain positive working relationships with others 

Qualifications

Must have minimum of 2 years’ experience in the hospitality industry, bar department in luxury hotel  

Strong knowledge of food & beverage   

Food handler certification - mandatory 

TIPS training certification- mandatory 

Respect of the Service of Alcohol- Californian regulation’s 

Basic Math skills % calculation 

Effective Communicator in the English Language, Spanish is a plus 

Take ownership and be responsible for own actions, follow directions given by supervisors 

Enjoy serving guests 

Take pride in serving others 

P.O.S knowledge Micros or Silverware 

Knowledgeable for the pay at the table device 

Accubar stock accounting system 

PCI-DSS compliant 

Additional Information

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Discover more, at careers.accor.com 

Confidentiality:  All your information will be kept confidential according to EEO guidelines.

Visa Requirements:  Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay:  $20.32 per hour, plus tips

Schedule:  Part-time 4PM - 2AM (Varied days)