Reservations Supervisor

Job description

Company Description

Join  Swissôtel Living Bodrum(Gündoğan) , a proud member of the Accor network, a global hospitality group bringing together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations worldwide.

Here, we believe in you and in what you bring to the table. We offer real opportunities for development and advancement within a strong international ecosystem. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in a world where life beats faster.

Job Description

 

We are looking for a Reservations Supervisor , who will be responsible for the following:
 

·  To consistently offer professional, friendly and engaging service
·  To enter rooming lists while ensuring accuracy, as required
·  To ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
·  To liaise with sales and other departments as required
·  To answer telephone and email inquiries in a timely manner

Qualifications

·  Strong interpersonal and problem solving abilities
·  Previous customer related experience required
·  Computer literate in Microsoft Window applications required
·  Highly responsible & reliable
·  Ability to work cohesively with fellow colleagues as part of a tea

Additional Information

·  Be part of Accor, a world-leading hospitality group
·  Global career development opportunities within Accor
·  Employee benefits including worldwide discounts