Reservations Groups Coordinator

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.

ibis Adelaide opened in mid-2014, making a significant wave in the market as an unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are future focused and continue kicking goals.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

What is the opportunity?

This is a unique opportunity for an future leader ready to take a step up. Reporting directly into the Hotel Manager, this hands on role will be responsible for supporting the reservations team in end to end process of conference, events and groups. You will ensure that guests receive the best possible pre-arrival experience, identifying peak moments that can be set up for the broader team to deliver. A key aspect of your role will be coordinating all group business at the hotel and implementing strategy to maximise yield for the hotel.

Qualifications

An experienced and confident Hotel Front Office or Reservations professional with a proven record of accuracy while processing high volume of data.  You will have an excellent understanding of Reservations processes, the ability to think creatively and be a proactive self-starter. Knowledge of the Adelaide market will be a significant advantage, as will experience working with Opera Cloud and Resaweb.

Additional Information

What is in it for you:

·  ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
·  Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS