Reservations and Groups Coordinator

Job description

Key tasks

Your duty is to manage the client portfolio allocated to you. It also involves: *Maintaining commercial relations, informing and advising customers on changes to products. *Organising, supervising and coordinating your team's work. *Passing your expertise on to your team; enabling them to acquire greater autonomy. *Keeping your management informed regularly on corporate accounts, *Checking that all administrative procedures (invoicing cancellations...), related to other departments, are carried out within the deadlines to ensure optimal customer service.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Desired profile

Skills

Level of Education A level
Areas of study Hospitality Management
Languages essential English