Reservation Agent (m/f/d)

Job description

Company Description

Ennismore is the management company of 16 hotel brands and looks after all Ennismore hotels in the DACH region from Hamburg – including the 25hours hotels. To date, the portfolio includes 15 hotels in the cities of Hamburg, Frankfurt, Berlin, Munich, Zurich, Vienna, Düsseldorf, Paris, Copenhagen, Florence, and Dubai. 25hours Hotels are exceptionally individual hotels and satisfy an urban, style-conscious audience with surprisingly uncomplicated hospitality.

15 hotels in 12 cities – and all rooms always occupied. You give 25hours a face in our Head Office Sales Team, representing all 25hours hotels on the market. Through close contact with our customers, you ensure that we always have full hotels and the best parties. 

Job Description

In this way, you’ll be making our hotel something special ...

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You are responsible for accepting individual reservations and processing them

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You are well organized and coordinated work is easy, even when the phone rings and emails arrive at the same time

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Your charming nature sets you apart and you make sure that there is a bit of magic in every booking

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You love to - sell, sell, sell

Qualifications

Your experience and personality add that certain something extra ...

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You already have experience in the hotel industry or travel agency and can speak German and English fluently

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You love to be a passionate host and salesperson

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Quality and attention to detail are not unknown words for you

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You’re not just bringing your abilities, but also your character

Additional Information

Employees who excel get something extra. More than 25 strong extras in addition to your salary.  Come as you are and show what you can...

·  Get to know all the other 25hours hotels and stay for ten nights a year as an employee, free of charge!
·  Save on visits to our restaurants and bars too!
·  Receive a subsidy for public transportation or benefit from excellent sports partnerships!
·  Many more benefits await you; you can find more information at  https://www.25hours-people.com/benefits