Reception team member

Job description

Key tasks

The ideal candidate must have had previous experience in a similar position within the hotel industry. Must have a passion for service and welcome offer to the guest - making the guest feel welcome and be able to go the extra mile for guest as needed
Be IT literate and ideally have had experience in using OPERA or similar system
Have an ability to sell, promote and market the newly refurbished hotel and bedrooms, increasing the occupancy and the ADR, be a strong team player with a flexible and adaptable approach to the hotel and the guest. The successful applicant will be required to ensure that the daily business is balanced and the arrivals / departures are managed.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Optional languages French
Polish (Working level)

Essential and optional requirements

·  Excel
·  Word
·  TARS
·  Opéra