Raffles Hotel Singapore - Talent and Culture Intern

Job description

An Iconic Return. A Legendary Welcome.

At Raffles Hotel Singapore, we help you do your best.

We welcome guests in 2019 as we write a new chapter after an extensive restoration, breathing new life into the storied hotel. With a diverse range of careers for different talents and personalities, we invite you to be part of the Raffles legend and share your passion for hospitality with the world.  Experience a tremendous opportunity to grow and develop with a global luxury hospitality brand in an oasis for the well-travelled.

Job Purpose

The position is responsible for developing employer branding initiatives, and candidate sourcing and selection, which support the hotel’s business objectives in hiring the right and best talents to meet operational needs as a world-class hospitality icon.

Primary Responsibilities 

SUPPORTS WORK ON EMPLOYER BRANDING

•    Assists to strategise and drive ongoing progressive and best practices in enhancing employer branding as an employer of choice.  
•    Assists to sustain the hotel’s position as an employer of choice and a leading world-class hospitality icon. 
•    Assists to benchmark against the best-in-class not only within international and local hospitality but across all industries worldwide. 
•    Coordinates with Marketing Communications in work related to employer branding.
•    Assists in the preparation and submission of Talent and Culture related awards.

SELECTS AND RECRUITS THE RIGHT AND BEST TALENTS

•    Assists recruitment needs for different profiles of candidates.
•    Promotes and administers the hotel’s colleague referral programme.
•    Ensures prompt and accurate posting of job vacancies on various sites - hotel website, job and school portals, etc.
•    Organises, coordinates and participates actively in recruitment campaigns e.g. career and job fairs.
•    Sources for passive candidates proactively. 
•    Manages selection processes for successful recruitment placement.
•    Conducts reference checks before making job offers.
•    Ensures smooth transition to the Talent and Culture operations team upon completion of successful job offers.

ENSURES POSITIVE CANDIDATE RELATIONSHIP MANAGEMENT

•    Provides candidates with a warm welcome and personal experience.
•    Contacts and replies candidates promptly and professionally.
•    Ensures that unsuccessful candidates receive a reply, and resumes are kept in database for future reference.
•    Conducts follow up conversations with new colleagues after 1 month from work commencement to ascertain proper settling in and to understand any challenges at work.
•    Communicates follow up conversations with the Talent and Culture Operation team.

INVOLVEMENT IN WIDER JOB FUNCTION RELATIONSHIPS

•    Assists and supports the Talent and Culture team in projects and colleague activities as required.
•    Implements corporate Talent and Culture initiatives and programmes on timely basis.
•    Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect in the execution of all duties and responsibilities, and in ensuring full compliance by all departments.
•    Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, Women at AccorHotels Generation (WAAG), etc.
•    Performs any other duties and responsibilities that may be assigned.
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