People & Culture Manager (Saudi Nationals only by law)

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Job Description

ROLE: People & Culture Manager (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

·  Team member benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

·  Treat all guests and team member in a polite and courteous manner at all times. 
·  To give your full cooperation to all team members, and assist in a prompt, caring, and helpful manner.
·  To anticipate team member’s needs wherever possible and react to these to enhance team member satisfaction.
·  To promote a helpful and professional image to the internal and external guests.
·  To ascertain a high degree of team member satisfaction (to receive zero complaints about your department).
·  To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
·  Strict adherence to legal regulations and work permits regarding foreign expatriate team members.
·  Conducts job application correspondence and sees to due and proper answering and filing of all
·  documents, applications advert, etc.
·  Co-ordinates and initiates yearly performance evaluations at all team member levels.
·  Sees to insurance administration, and notifies superior in case of deviation or irregularity.
·  Ongoing information of personnel regarding problems, changes, and other news.
·  Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
·  Ensures proper job descriptions are available for all functions, and continuously adapts them in coordination with relevant supervisors to operational requirements.
·  Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data
·  Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
·  Oversee recruiting in coordination with the various Department Heads.
·  Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
·  Supervises adherence to remuneration guidelines and discusses any deviations with GM/HM.
·  Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
·  Acts as a Godfather and counsels team members in personal and professional matters.
·  Exit Interviews with all resigning team members to establish reason patterns for resignation.
·  Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
·  Organizes social and leisure activities in coordination with Department Heads for the team members.
·  Organization, supervision, and maintenance of team member accommodation. Regular inspection tours. Sees that pest control, repair, and improvement work is carried out.
·  Maintains good coordination and information with the Director of Finance for payroll and other finance-related matters.
·  Prepares monthly reports as per requirements.
·  Maintains a monthly overview of the vacation and public holiday balance of all team members and delivers a monthly consolidated summary to the relevant supervisors.
·  He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
·  To comply with the hotel's legal requirements for fire, bomb threats, and Health & Safety.
·  To attend all training sessions as required.
·  Coordinate with the hotel’s travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips).
·  Ensure that airport pickups and accommodation for all new arrivals have been arranged.
·  Efficiently managing the indirect reports.
·  To operate an efficient and accurate administration process in order to meet statutory, legal, and internal requirements (internal and external audits).
·  To ensure team member handbooks are distributed to all team members.
·  To arrange team member’s Identity card upon completion of Visa formalities
·  To arrange Name Tags for team members and outsourced team members.
·  Ensuring HRMS is up to date with all relevant team member information.
·  To manage departmental time sheets.
·  To ensure effective communication internally and externally.
·  To assist the recruitment & retention officer, the team member benefits and relations officer, the PRO, and the visa coordinator with administrative requirements for the smooth functioning of the department.
·  Attend meetings and draft minutes of meetings to be circulated.
·  Assumes responsibility of Duty Manager when scheduled to do so.
·  To carry out any reasonable duties as requested by a Director of P&C and GM/HM.
·  Other duties as assigned by the Director of P&C and GM/HM.

Qualifications

Bachelor’s Degree, in HR or Business Management

Minimum 1 year in a similar role

Excellent coordination and multi-tasking ability, strong interpersonal and analytical skills, ability to work under pressure and respond to tight deadlines.