Part Night Auditor
UNITED KINGDOM Hotels - Restaurants
Job description
Key tasks
Looking for a charismatic and heart-warming talent who understands the hospitality business and operations, who always strives to make our guests and talents feel welcome. You will embrace the Heartist culture and use this in all aspects of the job role.
As a Night Welcomer you will:
• Have excellent customer service Skills
• Have great organisational and administration skills
• Need to work as part of the night reception team providing an efficient, effective and attentive service to all our guests as well as you will prepare snacks, breakfast and serve at the bar.
• Have strong communication skills & a pro-active approach to your work.
• Ensure that the guests are completely satisfied at every stage of their stay with us, from check-in to check-out.
• Be working closely with the Management Team to produce reports, monitoring the results and auditing controls in place.