Overnight Security Officer

Job description

Company Description

AN ICON EVOLVED
Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled.

Job Description

JOB OVERVIEW:

Under the general guidance of the Assistant Director of Security, Security Officer assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Officer will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report.

 

YOUR KEY RESPONSIBILITIES:

·  Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees
·  Patrols the outside and inside perimeter of property, ensuring that reports are made to Assistant Director of Security if there is a potential safety issue
·  Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
·  Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct
·  Responsible for responding to emergency situations as needed
·  Will be responsible for preparing written reports
·  Watch alarm systems or video cameras and operate detecting/emergency equipment
·  Perform first aid or CPR
·  Provide excellent customer service
·  Adhere to all company service and operating standards
·  Remain in compliance with local, state and federal regulations
·  Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests
·  Protect the company’s assets relative to theft, assault, fire and other safety issues
·  Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
·  We recognize we are in the hospitality industry and that may require us to provide lateral service. 
·  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

 

ADDITIONAL RESPONSIBILITIES:

·  Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
·  Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
·  Remain calm and alert, especially during emergency situations.
·  Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

Qualifications

SPECIFIC JOB KNOWLEDGE & SKILLS:

·  High School Diploma or equivalent required
·  One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
·  Proven experience as security officer or guard
·  Knowledge of legal guidelines for area security and public safety
·  Familiarity with report writing
·  Excellent surveillance and observation skills
·  Possess a gracious, friendly, and fun demeanor
·  Ability to multitask, work in a fast-paced environment and have a high level attention to detail
·  Maintain positive and productive working relationships with other employees and departments
·  Ability to work independently and to partner with others to promote an environment of teamwork
·  Must be able to stand or walk a minimum eight-hour shift.     
·  Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
·  Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
·  Must have excellent communication skills and be able to read, write, speak and understand English.
·  Must be able to work inside and outside at all times of the year as needed, based upon business volumes
·  All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.