Outlet Manager

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

·  Ensures guests are well looked after, from the moment they arrive to the time they leave.
·  Enquires whether guests are satisfied throughout the meal.
·  Offers attentive service to guests, adapting to any constraint.
·  Establishes good relations with guests, offering advice and fostering customer loyalty.
·  Promotes the F&B offers of the hotel.
·  Organizes the work for the team, including the need to multi-skill in employees' job requirements.
·  Ensures the point of sale is prepared to a high standard.
·  Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
·  Ensures the equipment used remains in good condition.
·  Develop and manage the restaurant's budget, including revenue and expenses.
·  Control costs, such as food and labor costs, to maximize profitability.
·  Prepare and analyze financial reports, such as profit and loss statements.
·  Implement pricing strategies and promotions to increase sales.

Qualifications

Your experience and skills include:

·  Proven experience as a Restaurant Manager or in a similar role.
·  Strong leadership and interpersonal skills.
·  Excellent communication and customer service skills.
·  Highly organized person with strong planning skills.
·  Analytical skills, strength as a developer and a leader of others are essential.
·  Knowledge of food safety and health regulations.
·  Highly responsible & reliable.
·  Goal and results oriented.
·  Ability to work flexible hours, including evenings and weekends.
·  Ability to work cohesively with fellow colleagues as part of a team.
·  Familiarity with restaurant management software.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.