Night Team Member

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaniing, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

Provide guidance and support to the team, managing hotel operations during the night.

Undertake night audits and corridor checks to make sure everyone in the hotel is safe and looked after.

Are an autonomous and passionate individual, confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Lead the team on Night Team tasks to complete such as Fire Walks, Function Room preparation, and Food & Drink services.

Prepare Finance reports and Duty Manager Logs in advance of the daily HOD Meeting and complete the daily banking reconciliation.

Maintain strong working relationships and communicate with all departments, ensuring a continuous link between night and day.

Qualifications

Knowledge and experience with Opera cloud and Hotel night shift experience are required for this role.

Ideally you have a First Aid Certificate or are willing to attend a training day.

Additional Information

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Our hotel offers 121   rooms, and a  River View Restaurant .

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.