Night Supervisor
Job description
Key tasks
ibis Bristol Centre is currently looking for a Night Supervisor. Full time.
YOUR MISSION
* To lead the Night team to ensure Night times run smoothly.
* To provide a friendly welcome and excellent service over the phone and on the guests arrival to the hotel;
* To carry out all necessary operations when guests arrive and depart
* To supervise the hotel overnight with special attention to safety and security;
* To help encourage customer loyalty by developing friendly personalised relationship and by ensuring that the Le Club standard are followed
*Ensuring an accurate night audit is completed at the end of day;
WE OFFER
Competitive pay, Annual Bonus Scheme, Staff discounts, Free stays at AccorHotels UK & Ireland, Meals on duty, Uniform and dry cleaning, Excellent training and development opportunities.
YOU ARE
*Always with a big smile
*Passionate about delivering a great customer experience
*Able to operate autonomous and make decisions
If you believe you have these qualities, then we want you!
Ibis and its people
Simplicity, Modernity, Well-being
Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
ibis Bristol Centre is currently looking for a Night Supervisor. Full time.
YOUR MISSION
* To lead the Night team to ensure Night times run smoothly.
* To provide a friendly welcome and excellent service over the phone and on the guests arrival to the hotel;
* To carry out all necessary operations when guests arrive and depart
* To supervise the hotel overnight with special attention to safety and security;
* To help encourage customer loyalty by developing friendly personalised relationship and by ensuring that the Le Club standard are followed
*Ensuring an accurate night audit is completed at the end of day;
WE OFFER
Competitive pay, Annual Bonus Scheme, Staff discounts, Free stays at AccorHotels UK & Ireland, Meals on duty, Uniform and dry cleaning, Excellent training and development opportunities.
YOU ARE
*Always with a big smile
*Passionate about delivering a great customer experience
*Able to operate autonomous and make decisions
If you believe you have these qualities, then we want you!
Ibis and its people
Simplicity, Modernity, Well-being
Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
Seeked profile
Skills
Level of Education Others
Areas of study Tourism
Professional experiences 1 to 2 years
Languages essential English
Level of Education Others
Areas of study Tourism
Professional experiences 1 to 2 years
Languages essential English
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About Accorhotels
AccorHotels, l’hôtelier mondial de référence !
- Une présence dans 100 pays.
- 4 300 hôtels et près de 620 000 chambres.
- Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1.
Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique.
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.
Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :
- un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
- deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
(HotelInvest) ; - un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
Adagio) ; - la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
- l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable PLANET 21.
2391 vacancies open at Accorhotels
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