MULTISKILLED TEAM MEMBER
Birmingham (West Midlands)
Job description
Key tasks
Part Time / Full Time
We are looking for talent who is…
• Always with a big smile
• Passionate about delivering a great customer experience
• Always a step ahead
• Fluent in English
• Able to operate with a high level of autonomy
• Driven to constantly improve your performance
• Will be required to work weekends, Bank Holidays and occasionally Night Shift
The mission is..
• This is a multi-talented role incorporating Front Office, F&B and Conference departments
• You will have the ability to multi-task and have a proactive personality in this busy hands on role
• Handles any guest complaints and/or remarks provides a response as soon as possible
• Welcome guests as soon as they arrive with great care and attention
• Has an impeccable attitude which conveys the image of the brand and hotel
• Works close with all departments and undertakes some shifts when required
• Prepare/support breakfast and other meal
• Provide high standard customer service
Desired profile
Skills
Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Essential and optional requirements
· Excel
· Word
· FOLS