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Multi Task Receptionist

  • Hampshire (Hampshire)
  • Administration

Description de l'offre

Key tasks

You take care of the different services available to customers (reception, reservation, breakfasts, bedrooms, toilets…), participate in maintaining existing customers, may be required to handle objections and customer complaints and must always inform the Hotel manager. You participate in market place synergy by applying inter-hotel referrals, handle invoicing and taking payments, checking cash amounts and ensuring the security of funds. You may be required to close the day's accounts and check deliveries, to participate in cleaning the hotel and its surroundings according to hygiene rules and regulations, in technical maintenance of the hotel and the durability of materials and the safety of persons and belongings within the hotel.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Profil recherché

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

Full Time UK Right to Work
40 hours per week
Must be flexible to work Early, Late and occasionally night shifts including weekends.
Positive attitude

·  Excel
·  Power Point
·  Word
·  Opéra
·  FOLS