Multi-Hotel Revenue Manager
United Kingdom Hotels - Restaurants
Job description
Key tasks
Want to join our Revenue Management team? The Revenue team is now recruiting for a Multi-Hotel Revenue Manager – AccorHotels UK & Ireland based in our amazing office in Hammersmith, West London which is a 3 minute walk from the underground. We are looking for a person who is passionate, motivated and has an eye for detail, keen to learn and willing to contribute positively to the organisation as a whole. Multi-Hotel Revenue Manager is a vital role as you will be in work within the framework of the hotel strategy to implement and use Revenue Management (RM) methods, processes, tools in one or several hotel (s) (maximum 4) in order to maximize the turnover. The main responsibilities are dealing with a lot of data and statistics to deal with which come from different sources (PMS, TARS, RMS, Excel shared tools, market and distribution data files).The successful candidate will be required to use a mix of analytical and communication skills on a daily basis, whilst keeping a good balance between the “urgency” of hotel operations and the long term anticipation required for designing the strategy.
What will you be doing?
• Support the hotel Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods – the initial annual forecast
• Analyze the hotel(s) results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel(s) GMs.
• Ensure an accurate and dynamic forecast for the future dates (by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up, events, calendar events).
• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that his recommendations are implemented in reservation and reception, and that systems (PMS, TARS, RMS) are updated accordingly.
• Ensure that a “RM culture” is spread in the hotel, through the animation of weekly yield meetings
(gathering the GM and the key hotel managers) and regular coaching and training sessions for the hotel teams
So why work for AccorHotels Head Office? Besides our great culture and amazing team members, we provide;
• Competitive rate of pay
• Annual Bonus Scheme
• Staff discounts worldwide on accommodation, food & beverage and much more
• Free stays at AccorHotels within the UK & Ireland
• Training and development opportunities
• Private Medical Insurance and Pension Scheme
• Many other benefits fantastic discounts and offers with our partners
Desired profile
Skills
Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)
Essential and optional requirements
What are we looking for?
• A friendly, customer focused attitude
• The successful applicant must possess excellent English written and verbal communication skills
• Worked within a similar role for between 1-2 years
• Good knowledge of Microsoft PowerPoint, Excel and Word
• The successful candidate will be results and performance oriented within a proactive approach of handling various tasks
• Experience with Revenue Management Systems (RMS)
• Experience with Hotel systems (PMS, TARS) and Revenue Management techniques
· Excel
· Power Point
· TARS
· FOLS