Loss Prevention Officer

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

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·  Monitor CCTV, fire alarm and security system.
·  Maintain a logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
·  To make regular rounds of assigned areas and observe any abnormal activities on the part of guests or connectors.
·  Be alert non-guest or suspicious person wondering around hotel, report to Supervisor or Duty Manager.
·  To assist the duty manager in inspecting the rooms of doubtful clients and assisting with suspected “walk outs” or “skippers” i.e. guests who attempt to leave without paying.
·  Assist in any fire or other emergency situations.
·  To investigate any offense reported whilst on patrol and to ensure full details are made available to the police when necessary.
·  Provide security coverage for VIP Guests, big groups during checking in/out of the Resort.
·  Ensure that all guests and connectors accidents/incidents receive immediate and professional First Aid treatment by the Loss Prevention Department.
·  Be familiar with the Fire Emergency Plan and also a member of Emergency Respond Team (ERT). Take necessary action whenever the Fire Alarm Activates. Render first aid to the sick or the injured person.

Qualifications

·  Bachelor's degree preferably in hospitality or related field
·  At least 1 years’ experience in the sector or related professional area and impeccable knowledge of Security professions.
·  Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, power point, excel, word processing software, Internet browsers, Eagle, Material Control etc.).                       
·  Fluent in the national language, good speaking, reading, writing and understanding English.
·  The ability to listen to and understand information and ideas presented through spoken words and sentences.
·  Knowledge of relevant equipment, policies, procedures to promote effective operations for the protection of people, data and property.
·  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job
·  Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.