Laundry Supervisor

Job description

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

· 
Conduct daily briefings, supervise and train staff in day-to-day laundry operations  

· 
Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures 

· 
Ensure all guest requests are promptly attended to 

· 
Records guests and staff laundry lists accurately 

· 
Post bills accurately and in a timely manner 

· 
Process all departmental paperwork 

· 
Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering 

· 
Ensure that team members are using laundry equipment properly and keeping them in good condition 

· 
Keep a strict control and record of items sent for laundering by staff members  

· 
Assist Executive Housekeeper in assessing team members’ attendance and performance  

 

Qualifications

· 
Primary school education 

· 
Good oral proficiency in English language 

· 
Minimum 2 years of experience in a similar capacity 

· 
Ability to speak other languages and basic understanding of local languages will be an advantage