Offers “Accor”

30 days ago Accor

Laundry Supervisor

  • Bangalore ( Bangalore Urban )

Job description

Key tasks

• Conduct daily briefings, supervise and train staff in day-to-day laundry operations

• Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures

• Ensure all guest requests are promptly attended to

• Records guests and staff laundry lists accurately

• Post bills accurately and in a timely manner

• Process all departmental paperwork

• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering

• Ensure that team members are using laundry equipment properly and keeping them in good condition

• Keep a strict control and record of items sent for laundering by staff members

• Assist Executive Housekeeper in assessing team members’ attendance and performance

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Establish and maintain effective employee working relationships
• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.