Laundry Attendant

Job description

Company Description

Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.

Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.

Job Description

Position :          Laundry Attendant

Department :  Rooms / Housekeeping

Reports to :     Laundry Supervisor/Assistant Laundry Manager 

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PURPOSE OF POSITION

To provide guests and staff laundry services that meet Raffles Standards.

 

KEY ROLES & RESPONSIBILITIES

·  Process laundry by either washing, dry cleaning or pressing
·  Follow procedures for the above processes as established by the Asst. Laundry Manager
·  Carefully use of laundry chemicals, solvent and spotting chemicals as instructed
·  Mark all items for laundering paying attention to room numbers and sequences
·  Pay particular attention to any items requiring pre-wash soaking
·  Weigh all laundry prior to loading into machines
·  Use laundry equipment as instructed and maintain them in a proper state of cleanliness
·  Attend daily briefings with Supervisor and accomplish daily  tasks as instructed
·  Report to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing
·  Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
·  Ensure working area is kept clean and organized
·  Present guest and staff laundry as instructed
·  Adhere to personal grooming and hygiene standards
·  Attend meetings and training sessions as required
·  Carry out valet services as needed including delivery of linen

PERSONAL ATTRIBUTES

·  Average reading, writing and oral proficiency in English
·  Must be well-presented and professionally groomed at all times
·  Strong interpersonal skills and attention to detail

EXPERIENCE

·  Minimum 2 years experience in a similar capacity in the hospitality industry.

Qualifications

QUALIFICATIONS

·  Secondary education