Houseperson

Job description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

You are at the heart of the hotel! As Houseperson, you will take ownership of Public areas, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

To carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guests expectations in regard to the cleanliness of the non room areas and standards for back of house areas.

What you will be doing:

·  Clean all back of house areas with the exception of the kitchen and stores.
·  Cleaning of public areas including the lobby, restaurant and conference spaces.
·  Clean and maintain locker rooms, staff and public washrooms / toilets.
·  Carry out programmed / regular cleaning duties as allocated.
·  Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
·  Ensure all department equipment is maintained to a high standard.
·  Assist with regular equipment stocktaking.
·  Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
·  Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions.
·  Assist the Housekeeping team through the delivery of all hotel linen, chemicals, laundry, deliveries and heavy/lifting work.

Qualifications

Your experience and skills include:

·  Warm and caring personality; previous housekeeping experience is an asset
·  Ability to anticipate and focus attention on guest needs, being professional and welcoming
·  Excellent organizational skills and time management

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.