Housekeeping Supervisor

Job description

Key tasks

- Allocate daily work and any special assignments to staff and the daily occupancy according to maids' reports
- To regularly check the progress of each assignment and to assist to ensure that all assignments are completed as scheduled for every shift
- Responsible for checking the cleanliness and maintenance in all areas
- Reports to the Executive Housekeeper or Assistant Executive Housekeeper on any missing or damaged items
- Handles and is responsible for any 'lost and found' items during the shift and to ensure all items are to be recorded according to the policies and procedures
- To ensure that the rules and regulations of the department are adhered to

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.

Desired profile

Skills

Level of Education Secondary professional education
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)
Optional languages Malay (Working level)
Mandarin (Working level)

Essential and optional requirements

- Malaysian citizen
- More than 1-2 years of experience in a similar field
- Ability to anticipate internal and external customer needs
- Ability to perform daily routine job tasks according to the policies and procedures established
- Service-minded and guest-oriented
- Good administrative skills and team spirit
- Ability to identify operational challenges are an added advantage

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