Housekeeping Supervisor

Job description

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

· 
Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team 

· 
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set 

· 
Supervise public areas 

· 
Replenish guest supplies and ensure that guests requests are promptly attended to 

· 
Attend to reports on damage or malfunction in hotel rooms  

· 
Maintain equipment in proper state of cleanliness 

· 
Maintain a section floor report 

· 
Conduct regular room checklists 

· 
Report unusual behavior/activities on floors to Executive Housekeeper 

· 
Record room status in allocated section accurately 

· 
Assist Executive Housekeeper in assessing team members’ attendance and performance  

Qualifications

· 
Primary school education 

· 
Good oral proficiency in English language 

· 
Minimum 2 years of experience in a similar capacity 

· 
Ability to speak other languages and basic understanding of local languages will be an advantage