Housekeeping Supervisor

Job description

Company Description

Grand Mercure Vadodara Surya Palace , a premier hotel boasting 146 luxurious rooms and a prime location at the heart of city. Grand Mercure Vadodara Surya Palace is Accor's first luxury business hotel in the heart of Vadodara. The hotel boasts of the largest number of rooms and flexible banquet space of up to 19,000 sq. ft. totally with multiple breakout halls. The Grand Mercure Vadodara Surya Palace hotel is ideal for big weddings and corporate events and conferences alike. The hotel is a mere 2 min drive from the railway station and 10 min drive from the airport. The world's tallest statue - Statue of Unity is a 90 min drive. UNESCO site - Champaner is 50km. The hotel is strategically located at Sayajigunj & is well connected with major industrial zones in Halol, Savli, Makarpura, Jambusar, Karjan, Nandesari. UNESCO world heritage site - Champaner & Pavagadh is 50km and Laxmi Vilas Palace is a 5 min. drive. Street shopping areas like Juna bazaar and Khanderao market within a close drive from the hotel. Well-known hospitals like Sterling, HCG Cancer Centre, Sunshine Global, Baroda Heart and others are within 15 mins driving distance from the hotel.

For More details please visit : Hotel in Vadodara - Grand Mercure Vadodara Surya Palace - ALL (accor.com)

Job Description

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·  Conducts daily briefing for Room Attendants
·  Conducts daily inspection of employee grooming.
·  Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
·  Conducts on the job training for all Room Attendants.
·  Maintains effective employee relations.
·  Checks and maintains equipment and machines used.
·  Prepares job orders and co-ordinate with Engineering for follow up.
·  Ensure special attention given to VIP rooms.
·  Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
·  Proper handover and take over of the incoming and out going shifts to be handled well.
·  Report all Lost & Found items to Housekeeping.
·  Prepare discrepancy report for the front office.
·  Conduct fumigation for the rooms and floors.
·  Follow up “ Do not Disturb” rooms.
·  Prepare inventory for room linen.
·  Notify Housekeeper any damage caused by guest.
·  Check and follow all maintenance report If the work is incomplete.
·  Ensures that all flower arrangements look pleasant before the delivery to the rooms.
·  While inspecting guest rooms and other area there should be eye for detail.

Qualifications

What we need from you :

·  Previous experience in a similar role, ideally 2 years as a Floor Supervisor in a 4 or 5 stars Hotel
·  Strong orientation for the details and precision
·  You will need to be a motivator for the team to ensure the constant growth.
·  Knowledge of the Opera operating system will be an advantage
·  We are looking for a person who has a passion for the world of hospitality
·  Your main goal is to have a positive impact on the people you interact with, leaving them with a memorable experience
·  We are looking for someone who wants to be part of a hard-working, mutually supportive team
·  Good knowledge of written and spoken English required
·  Good knowledge of the Office package