Housekeeping Coordinator

Job description

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team in Dubai, United Arab Emirates. As a key member of our housekeeping department, you will play a crucial role in ensuring the efficient day-to-day operations and maintaining high standards of cleanliness and guest satisfaction.

·  Assist the Housekeeping Management team in overseeing daily operations and coordinating staff activities
·  Allocate tasks to Housekeeping Attendants and ensure proper distribution of workload
·  Conduct daily briefings and communicate relevant information to the housekeeping team
·  Monitor and respond to guest requests promptly, utilizing appropriate systems and procedures
·  Coordinate communication within the department and with other hotel departments
·  Liaise with Front Office and Maintenance to ensure room availability for guest arrivals
·  Perform quality checks on cleaned rooms and public areas to maintain high standards
·  Manage inventory of cleaning supplies and linens, placing orders as needed
·  Train new team members on housekeeping procedures and best practices
·  Assist in creating and updating cleaning schedules and rotation plans
·  Address and resolve any housekeeping-related issues or complaints

Qualifications

·  Minimum of 2 years of experience in housekeeping, preferably in a coordinator or supervisory role
·  Proven leadership skills and ability to manage a diverse team
·  Strong attention to detail and commitment to maintaining high cleanliness standards
·  Excellent organizational and time management skills
·  Proficiency in Microsoft Office suite, particularly Excel and Word
·  Experience with hotel management software (e.g., Opera Cloud) is a plus
·  Outstanding interpersonal and communication skills
·  Ability to work a flexible schedule, including weekends, holidays, and different shifts
·  Problem-solving skills and ability to make quick decisions in a fast-paced environment
·  Knowledge of housekeeping best practices, cleaning techniques, and safety protocols
·  Fluency in English; knowledge of Arabic or other languages is an advantage
·  Physical stamina to perform housekeeping tasks when necessary
·  Customer-focused mindset with a commitment to providing exceptional service