Head Hostess

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

 

·  Responsible for the training of all reception/hostess team members to ensure consistent and high quality standards, discipline and build up high team morale, creating action plans for team member development.
·  Assign areas of responsibility to reception/hostess staff.
·  Assist with performance evaluation of line staff.
·  Posting of positive comments for viewing by all staff – reviewing negative comments with FOH Manager AND Venue Manager
·  Prepare the daily/weekly/monthly roster in co-ordination with the Operations team
·  Be fully aware of the Venue licensing regulations, health and safety procedures and to follow them and ensure that all team members are fully trained.
·  Conduct daily team member communication meetings in the absence of the Venue Manager
·  Adherence to stock control and par stocks of stationary and of equipment (controlling costs)
·  Assist, manage and control the use and upkeep of equipment’s and assets
·  Maximize revenue through sales and increase the revenue through up-selling, effective training and motivational techniques with regards to Events and Party Night Tables
·  Assist in developing strategies to increase sales
·  Be familiar with current industry trends and make suggestions how these could be brought into the company to increase revenues and add guest offering/themes.
·  Manage Reservations and Table Management System
·  Manage Database and upkeep of information – create reporting templates to update weekly
·  Manage yearly marketing calendar of events and promotions around town

Qualifications

Your personality counts more than your CV …

·  Hotel related experience field
·  Admin knowledge
·  Microsoft office
·  Minimum of 1 years’ experience in Food & Beverage area
·  Middle East experience
·  Reinforces change through communication, support, and own behaviours in the face of difficulty by implementing various creative solutions

Additional Information

What’s in it for you …

·  Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
·  Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
·  Benefit from great offers from our numerous cooperation partners
·  Be part of our hilarious staff parties and much more...