Guest Service Associate -Housekeeping

Job description

Job Description

Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.

·  Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
·  Respond promptly and professionally to guest requests and concerns
·  Restock guest room amenities, linens, and supplies as needed
·  Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
·  Collaborate with other departments to ensure seamless guest experiences
·  Assist in deep cleaning and special projects as assigned
·  Maintain accurate records of cleaned rooms and inventory
·  Adhere to all safety and sanitation protocols
·  Report any maintenance issues or safety concerns to the appropriate personnel

Qualifications

·  Bachelor's degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred
·  Strong attention to detail and commitment to cleanliness standards
·  Excellent customer service skills with a friendly and professional demeanor
·  Effective time management and organizational abilities
·  Good communication skills in English; knowledge of additional languages is a plus
·  Problem-solving skills to address guest concerns efficiently
·  Physical stamina to perform cleaning tasks throughout the shift
·  Knowledge of cleaning products and procedures
·  Flexibility to work various shifts, including weekends and holidays
·  Ability to work both independently and as part of a team
·  Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions