Guest Service Associate - Housekeeping

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.

·  Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
·  Respond promptly and professionally to guest requests and concerns
·  Restock guest room amenities, linens, and supplies as needed
·  Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
·  Collaborate with other departments to ensure seamless guest experiences
·  Assist in deep cleaning and special projects as assigned
·  Maintain accurate records of cleaned rooms and inventory
·  Adhere to all safety and sanitation protocols
·  Report any maintenance issues or safety concerns to the appropriate personnel

Qualifications

·  Strong attention to detail and commitment to cleanliness
·  Excellent customer service skills with a friendly and empathetic demeanor
·  Physical stamina to perform cleaning tasks throughout the shift
·  Ability to work efficiently and manage time effectively
·  Flexibility to work various shifts, including weekends and holidays
·  Strong organizational skills and ability to prioritize tasks
·  Knowledge of cleaning products and procedures
·  Ability to work independently and as part of a team
·  Effective communication skills in English
·  Previous experience in housekeeping or hospitality (preferred)
·  High school diploma or equivalent (preferred)
·  Basic computer skills for managing schedules and reports
·  Understanding of hospitality industry standards

Additional Information

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."