Guest Service Associate - Food & Beverage
Gurgaon (Gurgaon)
Job description
Job Description
As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.
· Greet and seat guests in a friendly and professional manner
· Take food and beverage orders accurately and efficiently
· Serve meals and drinks while adhering to high standards of presentation
· Anticipate guest needs and respond promptly to requests
· Maintain cleanliness and organization of the dining area
· Collaborate with kitchen staff to ensure timely and accurate order delivery
· Handle cash and credit card transactions with precision
· Assist in setting up and breaking down dining areas for various events
· Provide information about menu items, specials, and promotional offers
· Ensure compliance with food safety and hygiene regulations
· Contribute to a positive team environment by supporting colleagues
Qualifications
· High school diploma or equivalent
· Previous experience in food and beverage service preferred
· Strong service-oriented personality with a passion for hospitality
· Excellent interpersonal and communication skills
· Ability to work effectively in a fast-paced, team-oriented environment
· Demonstrated problem-solving abilities and attention to detail
· Basic computer skills for operating point-of-sale systems