Guest Service Associate - F&B

Job description

Job Description

Financial

·    Takes care of the restaurant cashiering as per policy.
·   Helps manage crockery and appliances by avoiding breakages
·   To assist with inventories as per schedules,

Operational

·   Prepares the restaurant and preparation areas as per the Outlet standards and layout.
·   Welcomes guests and provides waiter service
·   Before every shift, finds out about dish composition and any service related official communication.
• Organizes his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition
·   Cleans and polishes Glassware, Silverware
·  Replenishes supply of linen and other Operating equipment.
·  Obtains requested items from the storeroom.
·  Follows correct sequence of service outlined in the Standard Operating Manual.
·  Sets up tables in accordance with Restaurant policy.
·  Cleans and removes dishes from the table after service is completed.
·  Cleans all spillage during mealtime and at closing.
·  Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
·  Cleans and tidies the restaurant and preparation areas after closing.

Team Management

• Takes part in meeting the department's targets by respecting the procedures and internal audits   applicable in the hotel
 

General Duty

·    Suggests food and beverages, therefore to be well versed with the menu, method of preparation and accompaniments.
·  Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.
·  Keeps general appearance and maintenance of Restaurant working areas.
·  Maintains excellent grooming standard at all times.