Guest Relations Officer (Emiratization)

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

To join our Group, please visit  https://careers.accor.com

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

What you will be doing:

·  Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service
·  Take initiative to add a personalized experience
·  Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include:

·  Service focused personality is essential; experience is an asset
·  Prior experience working with Opera or a related system
·  Fluency in English; additional languages are a plus