General Manager - Pre-opening & Operating

Job description

Key tasks

Are you a manager who uses your innovation and flair to achieve market leading results? Can you take responsibility for the day to day running of the Hotel Operations and use your motivating skills to ensure every guest has an exceptional experience? If you answered yes, then we want to hear from you.
As a manager you will be passionate about delivering a first class guest experience and will be experienced in training and developing your team.

Key Tasks / Responsibilities:

- Pre opening role commencing in May 2109 with the hotel planned to open later in 2019
- Recruitment of pre-opening leadership team
- Pre-opening co-ordination and management of process
- Responsible for setting up SOPs and standards for opening
- Establishing hotel to deliver on the Pullman brand promises
- Owns and manages the relationship with the Owner
- Is directly responsible for the sales and revenue management strategy and hotel performance
- Manages the operations of the hotel in order to maximize profitability and to ensure superior guest experience and Heartist service
- Manages performance issues that arise within the operational departments, as well as recruits, trains and develops the pre-opening team
- Full project management of all aspects of opening

Pullman and its talent community

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Associate
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements

WHAT ARE WE LOOKING FOR?

- Minimum of five years General Manager experience
- Demonstrated results-driven leadership
- Reliable, organized and pro-active with strong communications skills
- Prior experience in an AccorHotels-managed hotel is preferred
- A hands-on, operationally focused and energetic leader
- Passion for motivating, training, engaging and developing the team
- Demonstrated success in delivering fiscal targets
- Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable & profitable business
- The ability to lead, mentor and coach teams to achieve improved personal, guest and business outcomes.
- A present leader that can deliver and take the team on a united journey

·  Access
·  Excel
·  Power Point
·  Word
·  TARS
·  Opéra