General Manager - Grand Mercure Hoi An

Job description

Company Description

Grand Mercure Hoi An, scheduled to open in Q4 2025, will offer an unforgettable experience in one of Vietnam's most picturesque destinations. The first phase of the resort's opening will include 106 elegantly designed villas, each blending modern comfort with traditional Vietnamese charm.

Known for its UNESCO-listed Ancient Town, vibrant lantern-lit streets, and exceptional cuisine, Hoi An is a cultural haven that draws visitors from around the world. Set amidst lush landscapes, the resort will offer an exclusive retreat with world-class amenities, attentive service, and a serene atmosphere. Whether you're exploring the town’s rich heritage, relaxing on nearby beaches, or enjoying the local cuisine, Grand Mercure Hoi An will set a new standard for sophistication in the region, inviting guests to immerse themselves in the beauty and culture of this enchanting coastal town.

Job Description

·  Manage resort operations to maximize profitability and to ensure superior guest experience.​
·  Identify and implement strategic performance drivers to optimize commercial performance and attract international and domestic travelers.
·  Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor

Qualifications

·  At least 3 years of experience as a General Manager in a luxury or premium resort, preferably within Asia, with a proven track record in pre-opening management.
·  Proven ability to drive a dynamic team with enabling and collaborative leadership style.​
·  Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
·  Fluency in English is required.

Additional Information

·  Employee benefit card offering discounted rates at Accor hotels worldwide.
·  Develop your talent through Accor’s learning programs.
·  Opportunity to grow within your property and across the world!
·  Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.