General Manager - Grand Mercure Danang

Job description

Company Description

Located in the heart of Central Vietnam’s largest city, Grand Mercure Danang is a 272-room upscale hotel that blends modern French sophistication with authentic Vietnamese warmth. Situated on the tranquil Green Island, our 22-story property offers breathtaking views of the Ba Na Hills (Golden Bridge), Han River, and the iconic Tran Thi Ly Bridge.

From the soaring lobby to our locally inspired décor, every detail reflects a commitment to heritage and hospitality. Guests are welcomed with traditional Vietnamese customs—warm smiles, gentle bows, cool towels, and revitalizing drinks—creating memorable experiences from the moment they arrive. Whether traveling for business or leisure, our guests enjoy serene surroundings with easy access to the vibrant city of Danang. With a strong focus on service excellence, we take pride in delivering world-class hospitality in a culturally rich environment.

Job Description

·  Manage hotel operations to maximize profitability and to ensure superior guest experience.​
·  Identify and implement strategic performance drivers to optimize commercial performance and attract international and domestic travelers.
·  Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Qualifications

·  A minimum of 3 years of experience as a General Manager in a premium or midscale hotel, preferably within Vietnam.
·  Proven ability to drive a dynamic team with enabling and collaborative leadership style.​
·  Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
·  Proficiency in English is required.

Additional Information

·  Employee benefit card offering discounted rates at Accor hotels worldwide.
·  Develop your talent through Accor’s learning programs.
·  Opportunity to grow within your property and across the world!
·  Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.